Krishh Tower, Rajarajeshwarinagara, Bengaluru 560098
Mobile & DTH Recharges

Mobile and DTH recharge services for retail counters.

Process prepaid mobile and DTH requests with clear wallet debits, transaction status, receipts, and daily reports for follow-up.

Mobile Prepaid top-ups
DTH Subscriber packs
Reports Daily reports
Support Pending cases
Counter Workflow

A clear workflow from request to final status.

Duepe helps partners record the customer request, validate wallet movement, track operator response, and close each transaction with usable reporting details.

Take Customer Request

Capture mobile number or DTH subscriber ID, operator, amount, and customer reference before processing.

Process Through Wallet

Record wallet debit, commission, routing response, and reversal handling in the same operational flow.

Confirm Final Status

Track success, pending, failed, refund, and support states with the original transaction reference.

Service Coverage

Core tools for daily recharge operations.

Duepe gives retailers a simple counter flow while distributors and API partners get the visibility needed to manage service activity.

Prepaid Mobile

Handle prepaid top-up requests with operator selection, amount entry, status tracking, and receipt support.

DTH Recharge

Support subscriber pack renewals and account top-ups with clear request and status records.

Wallet Control

Track debits, reversals, commission movement, and settlement entries for each processed request.

Support Follow-Up

Give support teams the transaction context needed for pending cases, failed requests, and customer updates.

How It Works

A practical flow from recharge request to reconciliation.

Recharge teams need a dependable path from counter entry to daily closing. Duepe structures each step so retailers and distributors can see what happened and what still needs attention.

  • Customer request is captured with service type, operator, amount, and reference details.
  • Wallet debit and transaction record are prepared before processing.
  • Status remains visible for success, pending, failed, refund, and support cases.
  • Daily reports help match wallet movement, commission, reversals, and settlements.
01

Capture Request

Retailer enters customer number or subscriber details with operator, amount, and reference information.

02

Process Recharge

Duepe routes the request and records wallet movement, operator response, and transaction state.

03

Inform Customer

The retailer can update the customer with clear success, pending, failed, or refund information.

04

Reconcile Daily

Reports and ledger entries help partners verify commission, settlement, reversals, and unresolved cases.

Business Control

Built for fast service and clean records.

Recharge operations need quick counter handling and reliable transaction records after the customer leaves. Duepe keeps both sides connected.

Status visibility Track success, pending, failed, refund, and reversal states using the transaction reference.
Wallet clarity See debit, commission, settlement, and reversal movement without relying on manual notes.
Report follow-up Use daily records to close counters, respond to customers, and resolve open requests.
What Partners Get

Practical tools for recharge partners.

Retailer workflow
Simple counter flow for mobile and DTH recharge requests.

Distributor view
Network activity, wallet movement, and transaction summaries.

Support handling
Clear transaction context for pending, failed, refunded, and disputed cases.

Business records
Reports for reconciliation, settlement tracking, and audit checks.

Our Network

Recharge services for retailers, distributors, and API partners.

Duepe helps partner networks serve recharge customers while keeping transaction visibility, wallet records, and operational reporting clear.

Retail Counters

Give shop teams a direct flow for mobile and DTH requests, customer receipts, and status updates.

Distributor Networks

Monitor retailer activity, wallet movement, commission entries, and pending cases in one structure.

API Partners

Connect recharge operations with structured transaction records, status handling, and reporting support.

Ready to add mobile and DTH recharge services?

Talk to our team about retailer onboarding, distributor setup, commission structure, wallet management, and API access.